Gift Cards

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Q: What are the $5 Reward card Terms and Conditions?
A: *Each promotional Moe’s Bonus Reward Code was awarded free with qualifying gift card purchase and is valid for redemption between 6/19/23 and 8/31/23 and may only be used to discount five dollars from purchased goods at participating Moe’s locations. The Reward Code must be unlocked in the Moe’s app to be redeemed. Limit one Reward redemption per customer per transaction. This Reward Code can only be redeemed one time and will not retain any unused balance has no cash value, cannot be used in combination with any other Rewards, bundle, coupon or offer and may not be sold, transferred, reproduced or altered in any fashion. Only valid Rewards Codes will be honored. Moe’s® reserves the right to refuse any unauthorized or expired Reward Codes. Not valid on catering orders. ©2023 Moe’s Franchisor SPV LLC. All Rights Reserved.

Q: How do I redeem a $5 Reward Card?
A: Download the Moe’s app, tap My Rewards, scroll down and tap Unlock With Promo Code and enter your eReward Code shown above. Then simply apply your reward upon checkout in-store or online.

All the ways to gift Moe's

E-Gift cards

Buy it online and send it right to their email. It's way better than all that spam.

Traditional gift cards

Click to purchase now, way cleaner than mailing a burrito.

Corporate and client gift cards

Buy 'em in bulk and hand 'em out to clients, employees, whoever. You'll get a discount, too.

Add a lot more to your gift giving

Since when were options ever a bad idea? Answer: Never. The Mix It Up® gift card is perfect for satisfying your sweet & savory cravings and can be used at Moe’s or any of our sister brands—Auntie Anne’s, Carvel, Cinnabon, McAlister’s Deli, Jamba, and Schlotzsky’s.

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check your card balance

We know it's hard to remember. But don't worry, we've got ya covered.

Check your card balance

What are Moe’s gift card terms and conditions?
Please click here for complete terms and conditions

Do Moe’s gift cards expire?
No, Moe’s gift cards never expire.

Are there any fees associated with Moe’s gift cards?
No, we never charge a service or administration fee on Moe’s gift cards. If you order a physical gift card online there may be applicable shipping charges.

Where can I purchase Moe’s gift cards?
You can easily purchase both physical cards sent by mail or eGift Cards sent via email here. Gift cards are also available for purchase at most Moe’s restaurant locations.

Do you offer any discounts on bulk gift card orders?
Moe’s gift cards make an ideal customer or employee reward and incentive! We do offer bulk discounts on orders starting as low as $500. Simply register for a bulk purchase account to begin buying in bulk and saving.

Do you offer digital gift cards?
Yes! We call them eGift Cards and they are available for online purchase. Additional Terms and Conditions apply to online purchases.

How much can I load onto a gift card?
Moe’s gift cards sold in Moe’s stores can be loaded for amounts between $5 and $100 and can be reloaded in-store to carry a maximum balance of up to $500. Moe’s gift cards sold on our website can be loaded for amounts between $10 and $200 and cannot be reloaded. Moe’s cards sold in third party retailers amounts will vary and cannot be reloaded.

Are Moe’s gift cards reloadable?
Yes, but only cards sold from our Moe’s locations are reloadable and can only be reloaded in store locations. Moe’s gift cards bought online, from third party retailers and other business programs are not reloadable.

How can I check the balance of my gift card?
Check your card balance

How can I redeem Moe’s gift cards?
Moe’s gift cards can be redeemed at participating Moe’s restaurant locations. Simply present your physical card, printed eGift Card or mobile device showing your mobile eGift card at the time of payment.

Where can I redeem Moe’s gift cards?
Moe’s gift cards are currently redeemable at participating restaurant locations in the U.S.

Can I get cashback or a refund on a Moe’s gift card?
Moe’s gift cards cannot be refunded, unless otherwise required by law. If your card balance falls below the requirement for cashback requirements in your resident state, please call us at 877-663-7411 and we are happy to assist with processing your request. Cashback requests are processed via check and can take up to 2-3 weeks to be received.

Can I use Moe’s gift cards towards online orders?
Not yet, but this ability is coming very soon through our Moe’s mobile app!

What should I do if my gift card is lost or stolen?
We cannot be responsible for lost or stolen cards. However, if you have proof of purchase contact customer care at 877-663-7411 for assistance. With proof of purchase we may be able to locate your original card number, cancel it and issue you a new gift card for that value.

Do I earn Moe’s app Points when purchasing or redeeming gift cards?
No, you cannot earn points when you purchase a gift card, but you can earn points when you use a gift card as a form of payment.

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